592 Chestnut Street, Waban MA, 02168
Michael Sales has over 25 years experience as a change agent, coach, and trainer facilitating strategic conversations for a wide variety of clients. He combines a detailed knowledge of personal, group and organizational development technologies with a broad background in business, entrepreneurship and education. Michael's experience provides him with insight into a wide variety of industries and organizations. Michael has extensive knowledge of the challenges of participatory management, the introduction of technologies into organizations, and the dynamics of life in family-owned businesses. Having worked closely with Chris Argyris, Lee Bolman and Barry Oshry, Michael's ideas for creating dynamic learning organizations draw on a set of well-tested theory and research. His expertise: The mobilization of energy and talent in support of results. His style: playful, fast paced and very task oriented.
Vision and Strategic Planning
Process Redesign and Business Issue Solutions
High Performance Teamwork
Peak Performance Training
Dialog and Community-Building Forums
"How to mentor non-family employees," in Family Business Magazine's Mentoring Handbook, 2004 (Philadelphia: Family Business Publishing, 2004)
Futures Thinking by Middle Managers: A Neglected Necessity," in Systems Research and Behavioral Science, 19, 367-375 (2002)
Leveraging the Assets of Older Workers," (with Barry Dym and Elaine Millam) in Prentice-Hall's Training and Development Yearbook, 2001, Carolyn Nilson, ed. (Paramus, NJ: Prentice Hall, 2001)
"Organizational Maps Guide Managers on the Road to Change" in The Employee Relations Bulletin, No. 1908,July 21, 1998
"Designing Magnetic Organizations in an Age of Insecurity" in The Employee Relations Bulletin, Numbers 1856 and 1857, May 21 and June 7, 1996
"Commitment Starts at the Top," Mass High Tech, 9,7:8, February 11-24, 1991
"Succession Planning for Family Businesses" in Small Business Reports, 15:2, 31-40, (1990)
"A New Model for Organization Design and How to Use It in the Environmental Industry" in Environmental Business Journal, May, 1990
"Leveraging the Assets of Older Workers," (with Barry Dym and Elaine Millam) in Prentice-Hall's Training and Development Yearbook, 2001
"Organizational mapping: A unique learning tool," in The Employee Relations Bulletin, 1997 "Building a magnetic organization," in The Employee Relations Bulletin, 1997
"Succession planning in the family business," in Small Business Reports, 1990
"A new model for organizational design and how to use it in the environmental industry," in The Environmental Business Journal, 1990
"Will Participative Management Be the Recession's First Casualty" in Mass High Tech, 8,21: 8, May 22-29, 1989
"Four Problems of Organization Development" in The Boston Computer Society Enterprise, 8,1&:24-27 & 16-19, January and February, 1989
Coaching for the Edge: A Human Systems Approach (with Anne Litwin, Phil Novick and Mary Lou Michael)
Multimedia and Video
Michael co-designed a highly innovative, interactive CD-ROM demonstration project entitled "World Class Product Development" in 1996 based on the book, World-Class New Product Development by Dan Dimancescu and Kemp Dwenger. The project was used as an exemplar by the Boston University School of Communication's Multimedia Program. Many of the design ideas used in this effort have been incorporated into high budget programs. (with Dan Dimancescu and Mark Horowitz)
Michael's ideas on developing and using personal vision as a guidepost for career planning were featured in Setting and Achieving Your Goals an American Management Association video targeted to the needs of managers and individual contributors.
The System Power Move: Tool for History Makers
The Transfer of Power in Family Owned Enterprises
Concepts for Collaboration
Generating Revenues During Downtime
The Limits to Learning in Current Participation Theory
Michael holds a BS in Economics from the University of Pennsylvania's Wharton School, where he majored in Finance.
His Masters work (supervised by Herb Zettl) was at California State University, San Francisco in Broadcast Communication Arts where he studied institutional resistance to the introduction of new technologies. [Master's thesis: A Case Study in the Use of Cable Television by Educational Institutions in Marin County, CA] Michael received a training certificate from the National Training Laboratory (NTL).
Power and Systems training has licensed him to conduct their Organization Workshop and their Merging Cultures Workshop.
He is certified in scenario construction by Michele Bowman of Global Foresight Associates.
Michael lives with his wife, daughter and cat in Waban, MA. He is active in community affairs, an avid reader, essayist and nature lover and he's a poor (but enthusiastic) piano player.